Returns & Exchanges

At Vertx, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed items with original tags. Simply follow our streamlined process to ensure your return or exchange is handled quickly and efficiently.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the packing slip is included.

• 3.
  Print and Attach Label

  Download and print your prepaid shipping label from the portal and affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Drop off your package at any authorized carrier location and keep your tracking number until your refund is processed.